Last modified: 2014-09-25 19:34:05 UTC

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Bug 70734 - Thumbnails for a specific PDF file on Commons not generated
Thumbnails for a specific PDF file on Commons not generated
Status: NEW
Product: Wikimedia
Classification: Unclassified
Media storage (Other open bugs)
wmf-deployment
All All
: Normal normal (vote)
: ---
Assigned To: Nobody - You can work on this!
:
Depends on:
Blocks: 41371
  Show dependency treegraph
 
Reported: 2014-09-11 18:51 UTC by Elitre
Modified: 2014-09-25 19:34 UTC (History)
8 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments

Description Elitre 2014-09-11 18:51:17 UTC
I have some issues with this file:
https://commons.wikimedia.org/wiki/File:Welcome_2WP_Serbian_04-16-2012.pdf

I can't see its first page, not even as a thumbnail in the File history section, although you can see it's there if you download the original file.

If I click on the various sizes links, I get the following error messages:

Error generating thumbnail - There have been too many recent failed attempts (4 or more) to render this thumbnail. Please try again later.

or

Our servers are currently experiencing a technical problem. This is probably temporary and should be fixed soon. Please try again in a few minutes.
Comment 1 Andre Klapper 2014-09-11 19:19:55 UTC
Confirming.
Comment 2 Tisza Gergő 2014-09-11 22:01:49 UTC
The error message is

2014-09-11 21:57:33 mw1156 commonswiki: thumbnail failed on mw1156: error 1 "**** Warning: considering '0000000000 XXXXX n' as a free entry.
   **** Warning: considering '0000000000 XXXXX n' as a free entry.
(...line repeats 122 times...)
   **** Warning: considering '0000000000 XXXXX n' as a free entry.
convert: no decode delegate for this image format `/tmp/magick-pF48VPYV' @ error/constitute.c/ReadImage/532.
convert: missing an image filename `/tmp/transform_4ffaf3e633a6-1.jpg' @ error/convert.c/ConvertImageCommand/3011." from "('gs' '-sDEVICE=jpeg' '-sOutputFile=-' '-dFirstPage=1' '-dLastPage=1' '-r150' '-dBATCH' '-dNOPAUSE' '-q' '/tmp/localcopy_3d29485c72ff-1.pdf' | 'convert' '-depth' '8' '-quality' '95' '-resize' '422' '-' '/tmp/transform_4ffaf3e633a6-1.jpg')"
Comment 3 Bawolff (Brian Wolff) 2014-09-13 16:42:21 UTC
Both evince and xpdf take a long time to display the first page of the pdf file (Although they eventually do display it). Maybe something funky with this particular file?
Comment 4 Elitre 2014-09-13 19:37:55 UTC
I tried to upload it again to test but nothing changes. :/
Comment 5 Elitre 2014-09-17 22:17:26 UTC
As an update, I tried to overwrite the image by getting a new cover to the pdf. While it now opens correctly in preview on my Mac, it still doesn't generate the thumbnails (I also uploaded it at https://commons.wikimedia.org/w/index.php?title=File:Welcome_2WP_Serbian_04-16-2012_.pdf&page=1 , and this one actually gave me some "too many pixels" error message).
Can you recommend the best way to proceed? Thanks.

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