Last modified: 2012-09-21 16:33:40 UTC

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Bug 39975 - UploadWizard not generating thumbnails
UploadWizard not generating thumbnails
Status: RESOLVED FIXED
Product: MediaWiki
Classification: Unclassified
Uploading (Other open bugs)
unspecified
PC All
: High critical (vote)
: ---
Assigned To: Aaron Schulz
:
: 28924 39901 (view as bug list)
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2012-09-04 15:28 UTC by Juan de Vojníkov
Modified: 2012-09-21 16:33 UTC (History)
11 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments
No thumbnails in UploadWizard (Wikimedia Commons) (60.21 KB, image/jpeg)
2012-09-04 15:28 UTC, Juan de Vojníkov
Details
Randoom file, which cant be uploaded via UploadWizzard (Wikimedia Commons) (893.47 KB, image/jpeg)
2012-09-06 05:38 UTC, Juan de Vojníkov
Details

Description Juan de Vojníkov 2012-09-04 15:28:03 UTC
Created attachment 11067 [details]
No thumbnails in UploadWizard (Wikimedia Commons)

I am uploading some pictures using UploadWizzard on Wikimedia Commons. But as you can see on attached image there are no thumbnails. Thus I am unable nearly unable to follow with file descriptione etc.

When I uploded files there was a message under each of them "file uploaded, unable to generait thumbnail".
Comment 1 Raimond Spekking 2012-09-04 15:33:20 UTC
Similar to bug 39901?
Comment 2 Juan de Vojníkov 2012-09-04 15:35:28 UTC
(In reply to comment #1)
> Similar to bug 39901?

Definitelly, the same error message after upload.
Comment 3 Juan de Vojníkov 2012-09-04 15:45:27 UTC
User Aktron on #wikipedia-cs just commented that files from screenshot doesnt have file type (i.e. jpg). But I uploaded them to Google Drive also, where they have jpg file type. I can see them normally elsewhere like on my Windows Vista or Google Drive.
Comment 4 Derk-Jan Hartman 2012-09-05 08:04:41 UTC
Please add a specific file that causes this problem to the ticket, so that people can investigate.
Comment 5 Raimond Spekking 2012-09-05 10:31:51 UTC
(In reply to comment #4)
> Please add a specific file that causes this problem to the ticket, so that
> people can investigate.

For me it happens for all images when uploading > 2 in a batch.
Comment 6 Juan de Vojníkov 2012-09-06 05:38:52 UTC
Created attachment 11077 [details]
Randoom file, which cant be uploaded via UploadWizzard (Wikimedia Commons)
Comment 7 Juan de Vojníkov 2012-09-06 05:40:00 UTC
(In reply to comment #4)
> Please add a specific file that causes this problem to the ticket, so that
> people can investigate.

So, there were about 19 files, I am picking a randoom one.
Comment 8 Erik Moeller 2012-09-11 05:05:28 UTC
*** Bug 39901 has been marked as a duplicate of this bug. ***
Comment 9 Erik Moeller 2012-09-11 05:06:15 UTC
*** Bug 28924 has been marked as a duplicate of this bug. ***
Comment 10 Erik Moeller 2012-09-11 05:09:35 UTC
Confirming this.

Users uploading via Upload Wizard aren't seeing thumbnails under two circumstances:

- they're using a browser that doesn't support local thumb generation (e.g. IE)
- they're uploading a batch that's larger than 10MB in total size (Upload Wizard then disables client-side thumb rendering to avoid massive disk churning)

Interestingly, I am unable to replicate this locally or on a standalone labs instance, so this may be related to the cluster configuration (e.g. Swift/multi-write).

The error message for a thumb URL (e.g.
https://commons.wikimedia.org/wiki/Special:UploadStash/thumb/10umttkk1v70.wpbutz.28.jpg/100px-10umttkk1v70.wpbutz.28.jpg
)

Internal Server Error

Fetching thumbnail failed: Array ( [0] => Array ( [0] =>
http-bad-status [1] => 404 [2] => Not Found ) ) url =
http://upload.wikimedia.org/wikipedia/commons/thumb/temp/7/71/20120911020358%21php1Fn9Kd.jpg/100px-20120911020358%21php1Fn9Kd.jpg
Comment 11 Aaron Schulz 2012-09-13 04:44:05 UTC
Erik and I debugged the problem with this.

See https://gerrit.wikimedia.org/r/#/c/23647/
Comment 12 Aaron Schulz 2012-09-20 20:36:48 UTC
(In reply to comment #11)
> Erik and I debugged the problem with this.
> 
> See https://gerrit.wikimedia.org/r/#/c/23647/

And https://gerrit.wikimedia.org/r/#/c/24397/.
Comment 13 Erik Moeller 2012-09-21 01:05:29 UTC
Confirmed fixed - please report/reopen if you're still seeing this issue. Many thanks, Aaron.
Comment 14 Juan de Vojníkov 2012-09-21 16:33:40 UTC
Thank you guys! It was just painy bug, I saw no thumbnail even with one file uploading having less than 10MB. So maybe my FF 15.0.1

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