Last modified: 2012-08-15 18:16:11 UTC
Created attachment 10871 [details] screenshot of the error for the third time today: Bugzilla has suffered an internal error. Please save this page and send it to noc@wikimedia.org with details of what you were doing at the time this message appeared. URL: https://bugzilla.wikimedia.org/process_bug.cgi There was an error sending mail from 'bugzilla-daemon@wikimedia.org' to 'tstarling@wikimedia.org':Can't send data Traceback: at Bugzilla/Mailer.pm line 186 Bugzilla::Mailer::MessageToMTA(...) called at Bugzilla/BugMail.pm line 594 Bugzilla::BugMail::sendMail(...) called at Bugzilla/BugMail.pm line 434 Bugzilla::BugMail::Send(...) called at Bugzilla/Bug.pm line 1201 Bugzilla::Bug::_send_bugmail(...) called at Bugzilla/Bug.pm line 1150 Bugzilla::Bug::send_changes(...) called at /srv/org/wikimedia/bugzilla/process_bug.cgi line 391
Hi Matanya, is this reproducible or did this just happen once?
Happens every so often. Can't tell why or when.
Would be great if you could try to find some pattern, like bug report numbers (e.g. belonging all to the same product) or if it is always the same specific email address (tstarling) that you get the error for.
I've got this for a couple of different addresses.
*** Bug 37762 has been marked as a duplicate of this bug. ***
Just got it twice in row.
got one now. this time a mail to reedy.
I've had this several times as well. (not yet today but all within the last 2 weeks I think)
filed as RT #3428
while i can confirm some temp. rejects from the mailserver for reedy's address i do not see the one for tstarling@ at all so far.. also commenting here trying to reproduce...
ok, i could find one occurence when tstarling@wm was temp. rejected due to DNS issues resolving the Google servers.. that was on August 6th: August 6th... "temporarily rejected RCPT <tstarling@wikimedia.org>: host lookup for aspmx.l.google.com did not complete (DNS timeout?)". Will look into ways to stop it from trying to send all mails immediately and use queuing instead, so if one address happens to fail temporary it should not give all users the error screen.
changed mail delivery method to sendmail (alias for local exim4). test
Since Bugzilla now does not deliver directly to mchenry anymore and local exim does not verify this should now be resolved.
