Last modified: 2011-03-13 18:04:30 UTC
I would find it usefull if a redirect was created so that the url "otrs.wikimedia.org" points to the OTRS login page.
Note that the old URL at http://ticket.wikimedia.org currently forwards to the present location of OTRS; there is not yet an otrs.wikimedia.org domain.
ticket is the better alias, we can keep it even if we decide to use a different product for ticket handling. => wontfix.