Last modified: 2009-02-19 03:57:26 UTC

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Bug 17278 - AgentTicketCustomer doesn't show tickets anymore
AgentTicketCustomer doesn't show tickets anymore
Status: RESOLVED FIXED
Product: Wikimedia
Classification: Unclassified
OTRS (Other open bugs)
unspecified
All All
: Normal normal (vote)
: ---
Assigned To: Tim Starling
:
: 17324 (view as bug list)
Depends on:
Blocks:
  Show dependency tree / graph
 
Reported: 2009-01-31 15:03 UTC by Para
Modified: 2009-02-19 03:57 UTC (History)
2 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---

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Description Para 2009-01-31 15:03:16 UTC 
Action=AgentTicketCustomer doesn't show a list of customer tickets anymore. The "Customer Tickets" section still appears on the page, but it's always empty. The tickets can otherwise be found with Search, but the single click on the right-side email address or Customer link at the top of a ticket was a nice shortcut.
Comment 1 Tim Starling 2009-02-02 06:08:07 UTC 
Submitted upstream at http://bugs.otrs.org/show_bug.cgi?id=3641
Comment 2 Ryan (Rjd0060) 2009-02-02 20:20:09 UTC 
*** Bug 17324 has been marked as a duplicate of this bug. ***
Comment 3 Tim Starling 2009-02-19 03:57:26 UTC 
Fixed with r47479. Patch is probably not appropriate for upstream.
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