Last modified: 2013-01-24 21:25:36 UTC

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Bug 44319 - Error generating thumbnail: The source file for the specified thumbnail does not exist
Error generating thumbnail: The source file for the specified thumbnail does ...
Status: RESOLVED FIXED
Product: Wikimedia
Classification: Unclassified
Media storage (Other open bugs)
unspecified
All All
: Immediate major (vote)
: ---
Assigned To: Aaron Schulz
https://upload.wikimedia.org/wikipedi...
:
Depends on:
Blocks: 41371
  Show dependency treegraph
 
Reported: 2013-01-24 19:56 UTC by Nemo
Modified: 2013-01-24 21:25 UTC (History)
2 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


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Description Nemo 2013-01-24 19:56:20 UTC
We have many reports of "Error generating thumbnail: The source file for the specified thumbnail does not exist", which for some reason now are displayed as e.g.
Error generating thumbnail
The source file 'Bandera_de_Castrillón.svg' does not exist. 
https://upload.wikimedia.org/wikipedia/commons/thumb/8/8a/Bandera_de_Castrill%C3%B3n.svg/500px-Bandera_de_Castrill%C3%B3n.svg.png

This seems to affect all uploads in some specific timespans, apparently unrelated to the migration, for instance
https://commons.wikimedia.org/w/index.php?title=Special:ListFiles&dir=prev&offset=20130123114541&limit=30&user=DcoetzeeBot

See:
https://commons.wikimedia.org/w/index.php?title=Commons:Village_pump&oldid=88705842#.22Error_generating_thumbnail_.E2.80.93_The_source_file_for_the_specified_thumbnail_does_not_exist..22
https://en.wikipedia.org/w/index.php?title=Wikipedia:Village_pump_%28technical%29&oldid=534688091#Images_not_rendering

Aaron is debugging this right now.
Comment 1 Aaron Schulz 2013-01-24 21:25:30 UTC
The problem was the mixed use of two different memcached clusters (tampa/eqiad) caused by switching apaches to eqiad but leaving some scaling in tampa (such as in the 404 handler in swift).

Scalers have been switched to eqiad so the same memcached cluster is now used consistently. The broken thumbnails I was looking at were fixed after that.

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