Last modified: 2007-04-27 17:44:23 UTC
I tried to log into Wikipedia today---normally I'm automatically logged in, but that wasn't working. My browser autoenters my userid+password, but when I logged in, I was told my password was incorrect. So I told it to email me a new password. I entered the new password but was still told my password was incorrect. I tried two different methods to enter the password: - cutting and pasting - typing in from the keyboard.
1) Remember that passwords are case-sensitive. 2) Make sure you aren't adding any whitespace to the password. 3) Try on a different computer. 4) Give us your username and the exact site (English Wikipedia?) so a sysadmin can look at your entry in the database and/or try resetting your password manually.
My Login is InformationSpace. Case was correct (especially when I cut&paste from the email). It was English Wikipedia. Surely this is a high priority bug as it completely blocks access to account functions.
You'll have to wait for a user with shell access to look at your account in the database, I suppose. You can expedite the process by hanging around at irc://irc.freenode.org/wikimedia-tech and asking periodically, but there may not be a sysadmin available at any given time.
Offhand there doesn't seem to be anything wrong that I can see with the account, and I have no trouble logging in myself. Try another browser and/or clearing your browser's password-saving information.
Clearing the browser's password info wouldn't help when I'm cutting and pasting the password from email password autogen. I tried to login yesterday and it didn't work, but when I tried today it worked fine---no more problem it seems. This is all very mysterious and suspicious... I wonder if there is a security problem here... Anyway, downgrading priority and severity as there seems to be no immediate problem any more.
