Last modified: 2007-04-27 17:44:23 UTC

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Bug 9673 - Login rejected even though correct password entered
Login rejected even though correct password entered
Status: RESOLVED WORKSFORME
Product: MediaWiki
Classification: Unclassified
User login and signup (Other open bugs)
unspecified
PC Windows XP
: Low normal (vote)
: ---
Assigned To: Nobody - You can work on this!
: shell
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2007-04-23 23:47 UTC by Eric Rayner
Modified: 2007-04-27 17:44 UTC (History)
0 users

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments

Description Eric Rayner 2007-04-23 23:47:52 UTC
I tried to log into Wikipedia today---normally I'm automatically logged in, but
that wasn't working.  My browser autoenters my userid+password, but when I
logged in, I was told my password was incorrect.  So I told it to email me a new
password.  I entered the new password but was still told my password was
incorrect.  I tried two different methods to enter the password:
 - cutting and pasting
 - typing in from the keyboard.
Comment 1 Aryeh Gregor (not reading bugmail, please e-mail directly) 2007-04-23 23:57:10 UTC
1) Remember that passwords are case-sensitive.

2) Make sure you aren't adding any whitespace to the password.

3) Try on a different computer.

4) Give us your username and the exact site (English Wikipedia?) so a sysadmin
can look at your entry in the database and/or try resetting your password manually.
Comment 2 Eric Rayner 2007-04-24 00:24:45 UTC
My Login is InformationSpace.  Case was correct (especially when I cut&paste
from the email).  It was English Wikipedia.

Surely this is a high priority bug as it completely blocks access to account
functions.
Comment 3 Aryeh Gregor (not reading bugmail, please e-mail directly) 2007-04-24 00:44:02 UTC
You'll have to wait for a user with shell access to look at your account in the
database, I suppose.  You can expedite the process by hanging around at
irc://irc.freenode.org/wikimedia-tech and asking periodically, but there may not
be a sysadmin available at any given time.
Comment 4 Brion Vibber 2007-04-26 18:28:36 UTC
Offhand there doesn't seem to be anything wrong that I can see with the account,
and I have no trouble logging in myself. Try another browser and/or clearing
your browser's password-saving information.
Comment 5 Eric Rayner 2007-04-26 23:27:34 UTC
Clearing the browser's password info wouldn't help when I'm cutting and pasting
the password from email password autogen.  I tried to login yesterday and it
didn't work, but when I tried today it worked fine---no more problem it seems.

This is all very mysterious and suspicious...  I wonder if there is a security
problem here...  Anyway, downgrading priority and severity as there seems to be
no immediate problem any more.

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