Last modified: 2008-10-20 23:16:13 UTC

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Bug 6914 - Make bug submission interface less confusing
Make bug submission interface less confusing
Status: RESOLVED WORKSFORME
Product: Wikimedia
Classification: Unclassified
Bugzilla (Other open bugs)
unspecified
All All
: Normal enhancement (vote)
: ---
Assigned To: Nobody - You can work on this!
http://bugzilla.wikimedia.org
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2006-08-03 12:30 UTC by Zero1328
Modified: 2008-10-20 23:16 UTC (History)
2 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments

Description Zero1328 2006-08-03 12:30:05 UTC
I had to go ask for help on how to submit a feature request(not a bug report) in
the IRC channel. The interface is quite confusing and intimidating.
Comment 1 Rotem Liss 2006-08-03 12:30:45 UTC
What do you suggest instead?
Comment 2 Zero1328 2006-08-03 12:38:37 UTC
The simplest way is to simply write some documentation on how to use the form. I
don't really understand what half of the form does, simpler english would help.
Somthing like "Feature request" instead of "enhancement" and such. I also felt
it was odd to have feature request and bug reporting using the same form.
Comment 3 Aryeh Gregor (not reading bugmail, please e-mail directly) 2006-08-03 20:00:43 UTC
Well, if you aren't sure what something means, you're supposed to follow the
links to the explanatory pages that list the meaning of the option.  But
granted, it's still very confusing how feature requests are called bugs.  It
might be a good idea to tweak the interface to replace "bug" with "bug report or
feature request", or just "request", where appropriate.

If we assume newbies are only going to be searching and filing bugs, not doing
anything fancy like entering bug numbers to go directly to, then just replacing
"Search bugs" with "Search requests" and "Enter a new bug" with "Report a
bug/request a feature" should be okay.  And add a note at the top of the
submission field saying something like "If you don't understand an option, don't
worry, just ignore it".
Comment 4 Siebrand Mazeland 2008-10-20 23:16:13 UTC
This is a usability issue with Bugzilla. It should be reported upstream (http://www.bugzilla.org/developers/reporting_bugs.html).

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