Last modified: 2013-12-15 12:17:47 UTC

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Bug 30663 - CiviMail reports fail for emails with >5k recipients
CiviMail reports fail for emails with >5k recipients
Status: RESOLVED WONTFIX
Product: Wikimedia
Classification: Unclassified
CiviCRM (Other open bugs)
wmf-deployment
All All
: High critical (vote)
: ---
Assigned To: Arthur Richards
: fundraising
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2011-08-31 17:21 UTC by Peter Gehres
Modified: 2013-12-15 12:17 UTC (History)
4 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments

Description Peter Gehres 2011-08-31 17:21:05 UTC
Mailings -> Scheduled and Sent

Click on "Report" for a mailing.

It works for https://civicrm.wikimedia.org/civicrm/mailing/report?mid=232&reset=1 with 5784 recipients, but 500's for https://civicrm.wikimedia.org/civicrm/mailing/report?mid=256&reset=1 with 7520 recipients.
Comment 1 Arthur Richards 2011-08-31 18:14:12 UTC
A couple of possibilities I can think of off the top of my head:

* it's choking on a particular email address (we do really bad email address validation)
* there's a long-running query that's getting killed

I'll be looking into this in the next few weeks.
Comment 2 Peter Gehres 2011-08-31 18:18:59 UTC
I'm fairly certain its not choking on a particular email email (unless they added a new choke point) since I have viewed these exact reports many times before (they used to not really take much time at all to load, even the 100k address emails).  Since everything was working quite well back on the previous version, I would start looking at the queries that they added/changed between the two versions.

Thanks for looking!
Comment 3 Peter Gehres 2011-11-09 19:38:41 UTC
CiviCRM is moving away from the individual email reports and, instead, moving toward the reporting module.  These same stats can (and more!) be retrieved through Reports -> Mail Summary Report.
Comment 4 Andre Klapper 2013-12-15 12:17:47 UTC
[Moving from "CiviCRM/General" to "Wikimedia/CiviCRM; see bug 57738]

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