Last modified: 2011-03-01 07:43:32 UTC

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Bug 27677 - ZHWP cannot open with Internet Explorer under Windows XP
ZHWP cannot open with Internet Explorer under Windows XP
Status: RESOLVED FIXED
Product: Wikimedia
Classification: Unclassified
General/Unknown (Other open bugs)
unspecified
All Windows XP
: Normal normal (vote)
: ---
Assigned To: Nobody - You can work on this!
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2011-02-24 12:01 UTC by Waihorace
Modified: 2011-03-01 07:43 UTC (History)
5 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments
Looks fine for me logged out in IE8 (403.68 KB, image/png)
2011-02-24 12:34 UTC, Sam Reed (reedy)
Details
Screenshot (12.44 KB, image/png)
2011-02-24 12:40 UTC, Max Semenik
Details
The page I received (41.24 KB, image/png)
2011-02-24 12:40 UTC, Waihorace
Details

Description Waihorace 2011-02-24 12:01:57 UTC
IE8 cannot open zhwp any page. Some user report this few hours ago. The user can view other wikis but not zhwp. This bug does not happen to user using non-IE browser such as Firefox.
Comment 1 Sam Reed (reedy) 2011-02-24 12:22:15 UTC
Looks and seems to work fine for me...

Can you give some more information, screenshots, etc?
Comment 2 Max Semenik 2011-02-24 12:25:08 UTC
Do you have any userscripts or enabled gadgets?
Comment 3 Waihorace 2011-02-24 12:28:45 UTC
(In reply to comment #1)
> Looks and seems to work fine for me...
> Can you give some more information, screenshots, etc?

Screenshots cannot be given due the user are unable to go into the website. While I am trying to view RC page, res://ieframe.dll/acr_error.htm#wikipedia.org,http://zh.wikipedia.org/wiki/Special:%E6%9C%80%E8%BF%91%E6%9B%B4%E6%94%B9 display. (Use IE to view this page...)

(In reply to comment #2)
> Do you have any userscripts or enabled gadgets?

It is in logged out status.
Comment 4 Sam Reed (reedy) 2011-02-24 12:34:38 UTC
Created attachment 8204 [details]
Looks fine for me logged out in IE8
Comment 5 Max Semenik 2011-02-24 12:40:00 UTC
Created attachment 8205 [details]
Screenshot

Reproduceable for me with IE8/XP on zh:, works fine on en: - do we see the same error? Note that SysFader is a part of nVidia drivers. Will try to upgrade drivers now.
Comment 6 Waihorace 2011-02-24 12:40:02 UTC
Created attachment 8206 [details]
The page I received

I received the page which I attached.
Comment 7 Sam Reed (reedy) 2011-02-24 12:42:21 UTC
Can you translate the error message you are getting please?

Also, what version of windows?
Comment 8 Frozen-mikan 2011-02-24 12:50:47 UTC
I also experienced.

Once the page is displayed.
Before operating something, that tab will crash.
The browser tries to recover. And then displays an error message.

State was not logged.
Comment 9 Waihorace 2011-02-24 13:03:02 UTC
(In reply to comment #7)
> Can you translate the error message you are getting please?
> Also, what version of windows?

Win XP. Just type the following url in your IE and you can see the translation.

res://ieframe.dll/acr_error.htm#wikipedia.org,http://zh.wikipedia.org/wiki/Special:%E6%9C%80%E8%BF%91%E6%9B%B4%E6%94%B9

(Note that is not only the http part but start with res://)
Comment 10 Waihorace 2011-02-24 13:04:29 UTC
Also, someone report to me that he can view Wikipedia using https://secure.wikipedia.org/ but cannot view Wikipedia using http://zh.wikipedia.org/
Comment 11 Philip Tzou 2011-02-24 13:12:16 UTC
What page do you visit? And have you tried to visit zhwiki when you are logged out? I can't reproduce your problem.
Comment 12 Waihorace 2011-02-24 13:17:45 UTC
Seems only apply to the user:
- Using IE8
- Using Windows XP
Changed the bug summary.
Comment 13 Waihorace 2011-02-24 13:24:38 UTC
(In reply to comment #11)
> What page do you visit? And have you tried to visit zhwiki when you are logged
> out? I can't reproduce your problem.

It is in logged out status. Someone just visit zhwp mainpage and happen this bug, and me happen this bug on RC. Remember, the data I got is only apply to Win XP user and user of IE8.
Comment 14 Chad H. 2011-02-24 13:25:23 UTC
It's also confirmed in IE6, but also seems limited to XP.

Definitely not a problem in Win7.
Comment 15 Waihorace 2011-02-24 13:26:39 UTC
(In reply to comment #14)
> It's also confirmed in IE6, but also seems limited to XP.
> Definitely not a problem in Win7.

Changed the summary of this bug. IE6 is very old and seems we are not going to support it anymore...
Comment 16 Sam Reed (reedy) 2011-02-24 13:27:47 UTC
We support IE6, just.

Can you get them to try it again now, as we've just made a site config change.

Thanks
Comment 17 Waihorace 2011-02-24 13:30:33 UTC
(In reply to comment #16)
> We support IE6, just.
> Can you get them to try it again now, as we've just made a site config change.
> Thanks

Still not OK using IE8 and Win XP.
Comment 18 Aryeh Gregor (not reading bugmail, please e-mail directly) 2011-02-24 15:09:56 UTC
The site briefly appears, then disappears, then this error message appears:


  We were unable to return you to wikipedia.org. 
 
   Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem. 
   What you can do: 
     Go to your home page 
 
     Try to return to wikipedia.org 
 
     More information 

When a website causes a failure or crash, Internet Explorer attempts to restore the site. It stops after two tries to avoid an endless loop.
 

ja.wikipedia.org loads fine, so does zh.wiktionary.org and zh.wikisource.org.  If I disable script (in IE8, F12 -> Disable -> Script), it doesn't crash.  So the problem is likely some sort of bad interaction between an existing site script and some 1.17 JS changes like ResourceLoader, which combine to trigger a crash bug in IE on XP.

I'd suggest that zhwiki sysops disable chunks of site JavaScript until the problem goes away.  To avoid disruption, you can disable the scripts by wrapping them in a User-Agent check that looks for IE on XP, instead of commenting them out entirely.
Comment 19 Philip Tzou 2011-02-24 15:54:12 UTC
I have just reverted r15816978 which was made to [[:zh:MediaWiki:Common.js]]. Please purge your IE cache (or use Ctrl + F5) then test again.
Comment 20 shi zhao 2011-02-24 16:25:31 UTC
plese test http://commons.wikimedia.org/ and http://www.mediawiki.org/ on winxp+IE8.

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