Last modified: 2011-01-06 01:55:19 UTC
https://payments.wikimedia.org/ loads a Vector-like interface currently, but with only a Wikipedia logo and a "Login required" header. It has no sidebar, it's using a project-specific logo, it has no login links or anything very useful on it. payments.wikimedia.org should either have a proper UI or it should redirect to something like donate.wikimedia.org when it's accessed without any parameters.
+1 totally agree
The main reason the links were removed was to reduce the number of exits from the page so that more people are funneled into donating. I agree, however, that the look of the page without all the links and tabs is somewhat broken. Any suggestions for improving the UI without introducing a lot of exits?
There are probably two separate bugs here. I'm mostly talking about users visiting payments.wikimedia.org directly, either by clicking the logo or typing into their URL bar or however else they might end up there. When users hit payments.wikimedia.org, they get an error message. Instead, they should be automatically redirected to a useful page like donate.wikimedia.org. As for the general UI issues (logo, sidebar, top links), those are probably the scope of another bug.
Ryan: maybe the bugzilla interface is an example... it is more bare bones, with fewer sidebar links. The sidebar links that we do put on the payment page could include Donate FAQ, other ways to donate page, donate comments, maybe the Benefactors page (could use some sprucing up and make more prominent "Have questions about our giving levels or donating to the Wikimedia Foundation"), etc. The footer should definitely have links to our privacy policy and "About Wikimedia Foundation" and perhaps the disclaimer. The header could have the vector tabs with just one tab for the donate form. Perhaps not include the search bar, since i think people would use it to navigate away.
Those sound like good ideas.
There are some links at the top of the contribution history page: https://secure.wikimedia.org/wikipedia/foundation/wiki/Special:ContributionHistory Maybe some of these would be appropriate for the sidebar?
The language links at the bottom of this page look helpful and make the page look more complete: http://wikimediafoundation.org/wiki/2010_Landing_9/en?utm_source=2010_testing45&utm_medium=sitenotice&utm_campaign=thursday_fundraiser%22 Also the text "Wikipedia is a project of the Wikimedia Foundation. Questions or comments? Contact the Wikimedia Foundation: donate@wikimedia.org" looks helpful. Of course if the testing says these are not good, then fine. Maybe instead of all the language links like that, have a dropdown box with language options. Maybe a language selector could go at the top where the search bar normally goes? just an idea... worth testing?
Issue #1 is fixed now. We actually tried out the suggestions for the 2nd issue during the fundraiser and it had terrible results. The donate rate plummeted even with just a few links.
