Last modified: 2014-09-23 22:34:44 UTC
Can I still modify bugs via email?
No "Fixed" as it's verified not working :P
* Removing shell keyword as there's no task for shell operators yet * Adding upstream Question: Did this ever work ? If so, what changed it.
Doesn't need upstreaming, it exists in BZ, see http://ask.metafilter.com/67634/How-can-I-set-up-Bugzilla-to-receive-bugs-via-email and http://www.bugzilla.org/docs/3.0/html/api/email_in.html It's "shell" (though, not like most requests), as it's something we need to get probably Ryan Lane to setup. As for "still", I'm presuming we could, but I never remember being able to do it, but can't say I ever tried, bar my "No"...
Bugmeister is the new Bugzilla maintainer and default assignee.
(In reply to comment #0) > Can I still modify bugs via email? I don't think we ever did? But is this something we even really want?
Yes. I was actually just discussing this with someone.
https://rt.wikimedia.org/Ticket/Display.html?id=3159
Resetting to default per bug 37789
Sooo, has anybody looked into this? It would be cool if it could be made to work.
I haven't, and currently don't plan to look into this - I'm not convinced if this would be positive when it comes to quality and amount of reports (and I'm happy to be proven wrong).
I'd love reply-by-email but not file-by-email (at least right now).
If this feature isn't coming any time soon, it would be really nice if we could change the address to something like bugzilla-do-not-reply@wikimedia.org or at least add "Do Not Reply" in the email templates.
(In reply to comment #12) > If this feature isn't coming any time soon, it would be really nice if we > could change the address to something like bugzilla-do-not-reply@wikimedia.org > or at least add "Do Not Reply" in the email templates. Is this an issue currently? That is, are people replying (in vain) to Bugzilla e-mails?
I'm not sure. I just know sometimes being able to reply via an email client rather than having to log onto bugzilla (moreso on mobile devices) etc
(In reply to comment #13) > Is this an issue currently? That is, are people replying (in vain) to > Bugzilla e-mails? Yes. http://lists.wikimedia.org/pipermail/analytics/2014-January/001509.html
This has been a standard feature on any bugzilla installation I've used. I'm sure I've been replying to bugs.
We'd need to set it up and test it: http://www.bugzilla.org/docs/4.4/en/html/api/email_in.html (In reply to comment #12) > change the address to something like bugzilla-do-not-reply@wikimedia.org Admins could change that via https://bugzilla.wikimedia.org/editparams.cgi?section=mta#mailfrom_desc but might require the address to actually exist.
(In reply to comment #12) > change the address to something like bugzilla-do-not-reply@wikimedia.org This might potentially annoy people who filter their bugmail (that is, just about everyone). If we can't actually set this feature up, then some "Do not reply" warnings or an autoresponder at bugzilla-daemon@ would be better and hopefully simple enough to do.
Should be trivial enough to do. Just needs some opsen to poke the mail server a bit
(In reply to comment #15) > Yes. http://lists.wikimedia.org/pipermail/analytics/2014-January/001509.html Thanks for the link, particularly as I'm not subscribed to that mailing list. I can't help but heh a little. :-) (In reply to comment #19) > Should be trivial enough to do. Just needs some opsen to poke the mail > server a bit According to <http://lists.wikimedia.org/pipermail/analytics/2014-January/001510.html>, Diederik filed RT #3159 and it was rejected (oh look, it's cross-referenced in comment 7 here... ;-). Can someone with RT access please explain the current status of this RT ticket?
(In reply to comment #20) > Can someone with RT access please explain the current status of this RT > ticket? Closed as rejected referencing #c10 here
> Thanks for the link, particularly as I'm not subscribed to that mailing list. I can't help but heh a little. :-) Self deprecation fully intended, MZ, I'm happy that it generated "heh"(s) and this discussion. > This might potentially annoy people who filter their bugmail (that is, just about everyone). Agreed. Just a "Do Not Reply" in the footer or header of those emails would be nice.
