Last modified: 2014-01-03 15:58:56 UTC

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Bug 21542 - Allow OTRS admins to populate the built-in address book
Allow OTRS admins to populate the built-in address book
Status: RESOLVED FIXED
Product: Wikimedia
Classification: Unclassified
OTRS (Other open bugs)
unspecified
All All
: Normal enhancement (vote)
: ---
Assigned To: Nobody - You can work on this!
:
Depends on:
Blocks:
  Show dependency tree / graph
 
Reported: 2009-11-16 21:24 UTC by Ryan (Rjd0060)
Modified: 2014-01-03 15:58 UTC (History)
6 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---

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Description Ryan (Rjd0060) 2009-11-16 21:24:18 UTC 
Pretty self-explanatory.  Our version of OTRS has the address book functionality enabled, but the admins cannot add any addresses.  If this is not possible, we can send you a (short) list of addresses that should be added.
Comment 1 Cary Bass 2009-11-16 21:27:08 UTC 
OTRS admins are perfectly competent to be selective to know what  addresses are appropriate for the built in address book.  Adding this ability will make it considerably easier for OTRS users to address staff members who are commonly forwarded emails.
Comment 2 Bugmeister Bot 2011-08-19 19:12:59 UTC 
Unassigning default assignments. http://article.gmane.org/gmane.science.linguistics.wikipedia.technical/54734
Comment 3 Andre Klapper 2013-02-21 16:22:49 UTC 
Cary / Ryan:
As I'm not an admin: I assume this request is still valid and unresolved?
Comment 4 Ryan (Rjd0060) 2013-02-21 17:16:32 UTC 
Correct - we still do not have this ability.
Comment 5 Jeff Green 2013-08-27 19:14:46 UTC 
(05:55:48 PM) RD: https://bugzilla.wikimedia.org/show_bug.cgi?id=21542 - resolved
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