Last modified: 2009-07-25 01:09:10 UTC

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Bug 19623 - mobile-l feedback system issues
mobile-l feedback system issues
Status: RESOLVED FIXED
Product: Wikimedia
Classification: Unclassified
Mailing lists (Other open bugs)
unspecified
All All
: Normal normal (vote)
: ---
Assigned To: Hampton Catlin
:
Depends on:
Blocks:
  Show dependency treegraph
 
Reported: 2009-07-09 21:48 UTC by Gurch
Modified: 2009-07-25 01:09 UTC (History)
4 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Attachments

Description Gurch 2009-07-09 21:48:37 UTC
Currently users of the mobile site are invited to leave feedback by email. Said feedback is directed to mobile-l. There are two big problems with this.

First, it can be subscribed to by anyone; a malicious user can subscribe to the list and receive a steady stream of active email addresses the owners of whom are, I think it is reasonable to assume, not aware that they are exposing their address in this way when submitting feedback.

Second, the mobile-l list advertises itself as a place for discussion of the mobile site. Any such discussion would be swamped by the flood of feedback messages, which is probably why I haven't seen any. Changing the description to make it clear that it's not so much a mailing list as a receptacle for feedback forms would be a start, but that still leaves us without a list for discussion of the mobile site, so if such a thing is desired, it would have to be put elsewhere.

BTW a lot of the feedback messages seem to be blank, something that should be looked into?
Comment 1 Chad H. 2009-07-24 19:50:12 UTC
I'm with you on this. I subscribed to mobile-l but had to unsubscribe because all I got was the thousands of feedback e-mails (which should certainly be collected into more general feedback that is actionable).

If the feedback could go to something like mobile-feedback-l and the mobile discussion stay on mobile-l, that could work nicely :)
Comment 2 Hampton Catlin 2009-07-24 21:21:44 UTC
We whole heartedly agree.

mobile-feedback-l@lists.wikimedia.org

Comment 3 Tomasz Finc 2009-07-24 21:28:42 UTC
New list has been created. Now we just need to swap it in the message that users see.
Comment 4 Hampton Catlin 2009-07-25 01:09:10 UTC
Swappered.

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