Last modified: 2009-01-31 05:06:43 UTC
Hello, i dont know if the right place anyway... On the OTRS https://secure.wikimedia.org/otrs/index.pl the software often display unusable list of URL without any reason. for exemple on this note ticket : https://secure.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=1322002&ArticleID=1643830 the code is : """ *http://commons.wikimedia.org/wiki/Image:EPEE.JPG *http://commons.wikimedia.org/wiki/Image:ECOLE.JPG *http://commons.wikimedia.org/wiki/Image:RAV.jpg *http://commons.wikimedia.org/wiki/Image:ELEVE.JPG *http://commons.wikimedia.org/wiki/Image:OFFICIERS_1850.jpg *http://commons.wikimedia.org/wiki/Image:COMMISSAIRE_PETIT_UNIF.JPG *http://commons.wikimedia.org/wiki/Image:Commissaire_1776.jpg *http://commons.wikimedia.org/wiki/Image:%C3%89cole_du_commissariat_de_la_marine_1.jpg """ the unusable display is : """ *http://commons.wikimedia.org/wiki/Image:EPEE.JPG *[#################################### #############2]*http://commons.wikimedia.org/wiki/Image:RAV.jpg *[####################### ##########################4]*http://commons.wikimedia.org/wiki/Image:OFFICIERS_1850.jpg * http://commons.wikimedia.org/wiki/Image:COMMISSAIRE_PETIT_UNIF.JPG *http://commons.wikimedia.org/wiki/Image:Commissaire_1776.jpg *http://commons.wikimedia.org/wiki/Image:%C3%89cole_du_commissariat_de_la_ma[..] """ Its impossible to do anything with it. ##### are not hypertext, we can't know the real URL. On the next note https://secure.wikimedia.org/otrs/index.pl?Action=AgentTicketZoom&TicketID=1322002&ArticleID=1643858 i add white line between each URL, the result is strange too, but usable : """ *http://commons.wikimedia.org/wiki/Image:EPEE.JPG *http://commons.wikimedia.org/wiki/Image:ECOLE.JPG *http://commons.wikimedia.org/wiki/Image:RAV.jpg *http://commons.wikimedia.org/wiki/Image:ELEVE.JPG *http://commons.wikimedia.org/wiki/Image:OFFICIERS_1850.jpg *http://commons.wikimedia.org/wiki/Image:COMMISSAIRE_PETIT_UNIF.JPG *http://commons.wikimedia.org/wiki/Image:Commissaire_1776.jpg *http://commons.wikimedia.org/wiki/Image:%C3%89cole_du_commissariat_de_la_ma[..] """ Is there any clean solution to this big problem? Thank a lot.
It seems to be a conditional feature hard-configured to be run from the call in AgentZoom.pm, "LinkFeature => 1". The feature itself has seen some changes in later OTRS versions but I don't see any use for such linkmasking in Wikimedia OTRS use.
Looks fine to me. I'm assuming it was fixed in the upgrade to 2.4.