Last modified: 2011-09-14 09:21:39 UTC

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Bug 12673 - Multilingual server error message specifies inadequate fonts
Multilingual server error message specifies inadequate fonts
Product: Wikimedia
Classification: Unclassified
General/Unknown (Other open bugs)
All All
: Low normal (vote)
: ---
Assigned To: Nobody - You can work on this!
: i18n
Depends on:
  Show dependency treegraph
Reported: 2008-01-18 05:11 UTC by Minh Nguyễn
Modified: 2011-09-14 09:21 UTC (History)
3 users (show)

See Also:
Web browser: ---
Mobile Platform: ---
Assignee Huggle Beta Tester: ---


Description Minh Nguyễn 2008-01-18 05:11:39 UTC
The error message that reads, "Our servers are currently experiencing a technical problem," provides a translation into Vietnamese. However, many Vietnamese Wikipedia users will find the translation unreadable, because the page specifies Gill Sans MT, Gill Sans, Trebuchet MS, Helvetica, and finally the fallback "sans-serif" font. The first three all lack the Latin Extended Additional codeblock, which includes most of the characters necessary for displaying Vietnamese text. Helvetica and the standard sans-serif fonts do have the necessary glyphs, but Internet Explorer does not support font substitution.

As far as I can tell, Vietnamese is the only language on that page that requires the Latin Extended Additional codeblock, so a simple CSS rule like:

  div#vi {
    font-family: Helvetica, sans-serif;

should do the trick.
Comment 1 JeLuF 2008-01-18 12:30:13 UTC
For me, the page works in Firefox, but not in MSIE.
Comment 2 Minh Nguyễn 2008-01-18 16:54:56 UTC
Sorry, I don't have IE. Is the problem in IE that you can't reach the page, or that the text has missing characters? I just provided that URL because it's the easiest way to trigger a server error message. The developers may know another way to do it.
Comment 3 JeLuF 2008-01-18 18:07:15 UTC
The page that you've linked to looks fine in Firefox, but is showing square boxes for many characters in MSIE. This was meant as a notice to those trying to reproduce the bug in their browsers.
Comment 4 Santhosh Thottingal 2011-09-14 04:24:55 UTC
The link provided here gives me an English page, not Vietnamese page. Could you please provide the following details too?
1. A screenshot of the issue.
2. Version of IE used for testing.
Comment 5 Minh Nguyễn 2011-09-14 09:21:39 UTC
Unless the ERR_ACCESS_DENIED page is different than the server downtime message, this error page is no longer being localized. I guess that renders the font issue moot.

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