Last modified: 2011-03-13 18:05:00 UTC
When viewing a ticket in Arabic (ar), OTRS renders Arabic incorrectly. The following wikitech-| post by Brion gives more details. http://lists.wikimedia.org/pipermail/wikitech-l/2007-October/033876.html
Updated summary. This is a Yahoo issue and may have been fixed by them some time in the two years since this report was filed.